FAQ

You can order easily using our online platform. When you find a product
you need, you can add it to cart and go through the ordering process.
After the order is ready, you will receive order summary to your email.

You can use all the major credit cards.

Please try again in a little while. If the payment is still not
accepted, please verify your account balance. If everything is as it
should, but you still can’t make the payment, please contact
support@madamfoch.com to notify us about the problem. We can manage the
order manually.

If you want to cancel your order, please do so as soon as possible. If
we have already processed your order, you need to contact us and return
the product. Please contact support@madamfoch.com

You can see the terms of refunds and returns here and terms of shipping and delivery here.

If you want to return a product, please read our refund and returns policy and contact support@madamfoch.com

Shipping costs are dependent on your location.